Shipping Policy
Legal Disclaimer
All products sold on this website are intended strictly for laboratory research purposes only and are not for human or veterinary use. By placing an order, the purchaser confirms they are 21 years of age or older and that all materials will be used solely for lawful research purposes.
Order Processing
Orders are typically processed within 1–2 business days after successful payment. Orders placed on weekends or holidays will be processed on the next business day.
Once shipped, a confirmation email with tracking details will be provided.
Shipping Methods
Orders are shipped via expedited services, including:
- UPS 2nd Day Air
- USPS Priority Mail
Shipping carriers may vary depending on destination, package size, and availability. Delivery timeframes are estimates and not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Shipping destination
- Package weight and dimensions
- Carrier rates at the time of shipment
All applicable shipping fees are displayed prior to order confirmation.
Tracking Information
Once your order has shipped, a tracking number will be sent via email. This can be used to monitor delivery progress directly through the carrier.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for delays, failed deliveries, or returned packages due to incorrect or incomplete addresses. Additional reshipping fees may apply if a package is returned.
Lost or Delayed Shipments
Once an order has been transferred to the shipping carrier, responsibility for delivery lies with the carrier. While we will assist when possible, we are not liable for delays, lost packages, or shipping disruptions.
Customers may need to contact the carrier directly for updates.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the packaging and contents for assistance.
Shipping Restrictions
Orders will only be shipped to locations where the purchase and possession of these products are permitted by law.
Customers are responsible for complying with all local, state, and federal regulations regarding the purchase and use of products.
Contact Us
For any shipping-related inquiries, please reach out via the contact form or support email listed on our website.